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The
Analyst Academy aims to improve analyst skills by working with tools that
are easily applicable in everyday practice.
The following list highlights some of the course contents in the three
central skill domains that are addressed in the seminar:
1.
Analysis Skills
- Research
and Synthesis Skills (e.g., search and summary agents, Minto Pyramid
technique)
- Transparent
Reasoning Skills (e.g., Toulmin and Argument slide reasoning tools)
- Awareness
of Cognitive Biases (e.g., Framing, Anchoring, Confirmation biases)
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Analyst Best Practices (e.g., interviewing, conceptual diagrams, analyst's
notebook, templates)
2.
Documentation & Knowledge Work Skills
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Electronic and Paper Documentation, Archiving Skills (e.g., effective
filing)
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Personal Knowledge Management Skills (e.g., profiling, media use)
- Information
Quality Management Skills (e.g., validation and contextualization)
3.
Communication Skills
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Knowledge Compression Skills (e.g., abstracting, outlining, summarizing)
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Dialogue-Management Skills (e.g., avoiding conversation traps)
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Writing & Presentation Skills (e.g., reporting, optimal text design)
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Visualization Skills (e.g., diagrammatic reasoning and presenting)
- Understanding
of Decision Maker's Parameters, Restrictions & Expectations (e.g. learning
styles & priorities)
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